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Sarah
Darlington, County Durham
★★★★★★★★★★
Mould Removal
We'd had mould coming back around the bedroom window for months despite cleaning it ourselves several times. I contacted the team and they explained what they could do and gave us some useful advice for afterwards as well. They arrived when arranged, treated the affected areas and left the room really tidy. Very happy with the difference.
↪ Response from Hazard Clean Team
Thank you, Sarah. We're pleased we could help with the mould problem at your Darlington property and that you found the advice useful. Thank you for taking the time to share your experience.
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Michael
Newcastle upon Tyne
★★★★★★★★★★
Pigeon Guano Removal
We took over a property where pigeons had been getting into the loft for what looked like years. The amount of mess up there was unbelievable. The lads knew exactly what they were dealing with and got through a pretty horrible job without any fuss. Huge difference when they finished.
↪ Response from Hazard Clean Team
Thanks, Michael. Pigeon contamination can build up significantly when a loft has been undisturbed for a long time. We're glad the team could get everything cleared and cleaned for you.
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Joanne
Sunderland, Tyne and Wear
★★★★★★★★★★
After Death Cleaning
We contacted the company after losing a family member and were treated with kindness from the first phone call. Nobody made us feel rushed or uncomfortable and everything at the property was handled very respectfully. We honestly weren't in the right frame of mind to deal with it ourselves, so having someone take care of this for us was a huge help.
↪ Response from Hazard Clean Team
Thank you, Joanne. We're pleased we could take some of the pressure away from your family at such a difficult time. Treating both families and properties with dignity and discretion is extremely important to our team.
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David
Middlesbrough
★★★★★★★★★★
Needle Sweep
We found a couple of used needles outside an empty property before building work was due to start. Rather than risk our contractors finding more, we arranged a proper sweep. Several other sharps were found in areas we wouldn't have thought to look. Very glad we had it done.
↪ Response from Hazard Clean Team
Thanks, David. Arranging the needle sweep before contractors entered the property was a sensible precaution. We're pleased we could inspect the areas properly and deal with what was found.
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Claire
Gateshead, Tyne and Wear
★★★★★★★★★★
Hoarder Cleaning
This involved a relative who had accumulated belongings for many years, so we were worried about how the situation would be handled. The team were patient and respectful and didn't just start throwing everything away. We agreed what needed keeping and gradually worked through the property. It's made a massive difference to our family.
↪ Response from Hazard Clean Team
Thank you, Claire. We're particularly pleased that your family felt comfortable with the way the clearance was handled. Hoarding situations need patience and understanding as well as practical cleaning, and we appreciate your feedback.
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Paul
Stockton-on-Tees
★★★★★★★★★★
Sewage Cleanup
A drain blockage caused sewage to come back into our utility room and downstairs toilet. Once the drainage problem had been fixed we needed someone to properly clean the contamination. They fitted us in quickly and did a very thorough job. Hopefully something we'll never need again, but I'd recommend them.
↪ Response from Hazard Clean Team
Thanks, Paul. We certainly hope you don't need us for another sewage problem either! We're glad we could get the affected areas at your Stockton property cleaned promptly.
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Emma
Seaham, County Durham
★★★★★★★★★★
Odour Removal
We couldn't get rid of a stale smell in a property even after removing the carpets and cleaning everywhere. The treatment made a noticeable improvement. We did need a second visit for one stubborn area, but they came back without any hassle and sorted it.
↪ Response from Hazard Clean Team
Thank you, Emma. Persistent odours can occasionally require additional treatment, so we appreciate your patience. We're pleased the team returned promptly and achieved the result you needed.
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James
Hartlepool, County Durham
★★★★★★★★★★
Nicotine Removal
Bought a house that had obviously been smoked in heavily for years. You could see the staining on the ceilings and even after taking the carpets out the smell remained. The amount that came off the surfaces during cleaning was shocking. It's given us a much better starting point for decorating.
↪ Response from Hazard Clean Team
Thanks, James. Heavy nicotine deposits can make refurbishment considerably harder, so we're pleased the cleaning gave you a better starting point. Good luck with the rest of your renovation.
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Rachel
Durham, County Durham
★★★★★★★★★★
Biohazard Cleaning
Needed specialist cleaning at fairly short notice and wasn't really sure who to contact. Everything was explained clearly over the phone before they arrived. Very discreet, professional and straightforward to deal with.
↪ Response from Hazard Clean Team
Thank you, Rachel. We're glad we could make the process straightforward for you and provide the specialist cleaning required at short notice.
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Andrew
North Shields, Tyne and Wear
★★★★★★★★★★
Flood Damage Cleaning
We had water through part of the ground floor after heavy rain. There was damaged material to clear as well as a lot of dirty residue once the water had gone. The team worked hard and gave us sensible advice about what could stay and what really needed removing. Good service throughout.
↪ Response from Hazard Clean Team
Thanks, Andrew. We're pleased the team could help make the flood cleanup more manageable and provide practical advice about the affected materials.
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Louise
Newton Aycliffe, County Durham
★★★★★★★★★★
Extreme Cleaning
I genuinely didn't think the kitchen and bathroom could be brought back. The property had been neglected for quite a long time and normal cleaning wasn't touching it. The transformation was far better than expected. Hardworking team and no judgement about the condition of the place.
↪ Response from Hazard Clean Team
Thank you, Louise. It's great to hear that you were so pleased with the transformation, particularly in the kitchen and bathroom. We'll pass your comments on to the team.